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Terms of Service

Effective: 21 September 2026

These terms govern your use of ChannelUP ("the App"), a live TV guide application for LG webOS TVs developed by LevelIT UP AV and IT Solutions ("we", "us"). By installing or using the App, you agree to these terms.

1. What the App Does

ChannelUP is a free Electronic Program Guide that connects to your HDHomeRun network tuner to display channel listings, program schedules, and stream live TV on your LG webOS TV. The App does not provide TV content itself — it accesses content available through your own HDHomeRun tuner and antenna setup.

2. Requirements

To use the App, you need:

  • An LG TV running webOS 22 (2022 model year) or newer
  • An HDHomeRun network tuner connected to your home network
  • A TV antenna providing over-the-air broadcast reception
  • The TV and tuner on the same local network

3. Availability and Compatibility

ChannelUP depends on compatible hardware, television firmware, local network conditions, broadcast data and third-party services. Features, guide data and playback may be unavailable, delayed or inaccurate because of circumstances outside our control. We may change, suspend or discontinue features where reasonably necessary.

4. Limitation of Liability

Nothing in these terms excludes, restricts or modifies a consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law or other applicable law. Subject to those rights, the App is provided on an "as available" basis. To the maximum extent permitted by law, LevelIT UP AV and IT Solutions is not liable for indirect, incidental, special or consequential loss arising from use of, or inability to use, the App. This includes interrupted viewing, unavailable guide information, loss of locally stored preferences or device incompatibility.

5. Third-Party Services

The App connects to services operated by Silicondust (HDHomeRun API) for program guide data and device discovery. These services are governed by Silicondust's own terms. We are not responsible for the availability, accuracy, or terms of third-party services.

6. Intellectual Property

ChannelUP and the ChannelUP name and logo are the property of LevelIT UP AV and IT Solutions. HDHomeRun is a trademark of Silicondust. LG and webOS are trademarks of LG Electronics. All other trademarks are the property of their respective owners. The App is not affiliated with or endorsed by Silicondust or LG Electronics.

7. Acceptable Use

You must not interfere with the App's operation, attempt unauthorised access to supporting systems, submit malicious material, or use the App in a way that infringes another person's rights or violates applicable law. Open-source components remain governed by their applicable licences.

8. Privacy and Diagnostics

ChannelUP's normal functions use local TV storage and communicate with your HDHomeRun tuner and Silicondust services. Optional diagnostic reports are sent to LevelIT UP only after confirmation and may contain device and network identifiers. See the Privacy Policy for the complete disclosure.

9. Updates

We may release updates to the App through the LG Content Store. Updates may modify features, fix issues, or change system requirements. Continued use of the App after an update constitutes acceptance of any changes.

10. Changes to These Terms

We may update these terms if the App's functionality or distribution changes. The updated terms will be posted at this URL with a revised effective date.

11. Governing Law

These terms are governed by the laws of New South Wales, Australia. The parties submit to the courts having jurisdiction in New South Wales.

12. Contact

For questions about these terms, contact:

LevelIT UP AV and IT Solutions
ABN 56 695 292 785
PO Box 176, Forbes NSW 2871, Australia
support@levelitup.tech

© 2026 LevelIT UP AV and IT Solutions. ABN 56 695 292 785. All rights reserved.

PO Box 176, Forbes NSW 2871, Australia

HDHomeRun is a trademark of Silicondust. LG and webOS are trademarks of LG Electronics. ChannelUP is not affiliated with or endorsed by Silicondust or LG Electronics.